When you want to upload a batch order using a .csv file, apart from making sure the content format is correct, it is recommended to save .csv file as UTF-8.
What is UTF-8?
UTF-8 (short for Unicode Transformation Format – 8-bit) is a character encoding type that is widely used across a lot of websites, softwares. In Yojee, we also use UTF-8 to encode content from batch upload. Saving your .csv file as UTF-8 will ensure the file to be read correctly. Otherwise, we would recommend you to save your file as .xlsx (using Excel) to upload.
How to save CSV file as UTF-8?
Via Excel (applicable to both Windows and Mac users)
Step 1: Select File then Save As
Step 2: Click on the drop down option
Step 3: Select CSV UTF-8. Click Save. And you're done.
Via Numbers (applicable to Mac users)
Step 1: Select Export To, and choose CSV
Step 2: Ensure the encoding is UTF-8. Click Next, and you're done.