- WHAT DID WE DO?
- We have added a Help/Chat button on the lower right of the dispatcher software.
- Here you can chat in real time with a support agent during operating hours, or send a support request during non operating hours.
- WHY WE DO IT?
- We want to elevate your experience using the software by answering any questions in real-time.
Q: Does dispatcher need to do to enable this feature?
A: No, this feature is enabled automatically.
Q: Does the driver need to update his app to get this feature ?
A: Unfortunately, this feature is not available in the driver's app.